Review our full policy here: https://www.forgiveness.plus/privacy

1. INTRODUCTION

This Privacy Policy applies specifically to your purchase of digital products, courses, or memberships from katchimedia llc through our Flodesk store. It explains how your data is handled during the checkout process and for order fulfillment.

2. DATA COLLECTED AT CHECKOUT

When you purchase a product, we collect the following information necessary to complete your order:

• Contact Information: Name, email address, and billing address.
• Payment Information: Credit/debit card details or PayPal account information. Note: We do not store your full payment card numbers. All payment processing is handled securely by Stripe or PayPal in compliance with PCI-DSS standards.
• Transaction Data: Order details, purchase history, and invoice information.

3. HOW WE USE CHECKOUT DATA

Your checkout data is used solely for:

• Order Fulfillment: To deliver your digital product (e.g., sending access links, download files).
• Payment Processing: To charge your card and process refunds if necessary.
• Tax Compliance: To calculate and remit applicable sales taxes.
• Customer Support: To assist with access issues or account inquiries.
• Marketing (Optional): If you check the "Subscribe to our newsletter" box, your email will be added to our Flodesk list for educational content. You can unsubscribe at any time.

4. THIRD-PARTY SERVICE PROVIDERS

We share your checkout data with the following trusted partners to facilitate the transaction:

• Flodesk: Our e-commerce and email platform. They store your order data and email address.
• Card, Apple Pay, Klarna, Afterpay, Affirm through Stripe: Our payment processors. They handle the financial transaction.

These partners are contractually obligated to protect your data and use it only for the purpose of providing their services.

5. DATA RETENTION

We retain your order and customer data for as long as your account is active or as needed to provide you services. We also retain transaction records for 7 years to comply with tax and legal obligations.

6. YOUR RIGHTS

You have the right to:

• Access your order history.
• Request a copy of your personal data.
• Request deletion of your data (subject to legal retention requirements for financial records).
• Opt-out of marketing emails by clicking the "Unsubscribe" link in any email.

To exercise these rights, email [email protected].

7. SECURITY

We use industry-standard encryption (SSL) to protect your data during transmission. Payment data is encrypted and tokenized by our payment processors.

8. CHANGES TO THIS POLICY

We may update this policy from time to time. The latest version will be posted on our checkout page.

9. CONTACT US

For privacy concerns related to your purchase:

• Email: [email protected]
• Address: katchimedia llc, 1201 W Peachtree St NW Ste 2625 PMB 95440, Atlanta, GA 30309-3499, USA.